Role: Lead Interaction Designer, Android Front-End Developer
Team: Technical Lead, Visual Designer, Product Manager
Length: 6 months
Concept: How might we enable all guests who visit a museum (from children to adults) to learn and find new ways to become immersed with the art and artifacts that surround them? MuSee is an Android app that creates an augmented reality for users to interact with artifacts by viewing videos, listening to related songs and checking out a photo gallery all on their phones.
Source Code: https://github.com/HillaryP/MuSee
Phase 1: Define the problem space
Starting the project, I worked with my team to help define the project goals, audience, and key functionality for our new application.
1. Raise Awareness about the Burke Museum
Our team hoped to raise awareness about the exhibits and artifacts at the Burke Museum to both the general public and college students. We hoped that by creating an interactive mobile application, we would be able to raise more awareness about the fascinating exhibits at the Burke.
2. Increase Visitor Engagement
Currently, the Burke’s main method of engaging with its visitors includes hosting guided tours, planned events and including written postings next to exhibits. We hoped to add to this visitor engagement by creating an application that allows users to watch multimedia, plan Burke events, and learn concise facts about their artifacts & exhibits.
Initial Audience Definition
We began the project trying to figure out - who is visiting museums - who are we designing for? We worked with the Burke Museum of National History and Culture and received data on their typical visitors and key demographics. The three different audiences that stood out in their research included families, college students, and retirees. We crafted these initial user profiles (broken into three groups) and detailed our initial takeaways for their goals and motivations.
Families: "I like to take my family to museums in order to expand my knowledge and my kids' knowledge and keep the kids busy."
College Students: "I like to learn more about other cultures and traditions by visiting museums and checking out their exhibits & artifacts."
Retirees: "Since I'm retired now, I have so much time on my hands. I love going to local art galleries and seeing the exhibitions."
User Goals + Key Actions
The main goal for each of these audiences was to provide a unique way for Seattle students, families and retirees to learn more about artifacts and exhibits at museum by enabling more in-depth discovery and learning while walking through museums.
1. Interact and learn more with artifacts (using Augmented Reality): Users can hold their phone camera in front of an exhibit and MuSee will use image recognition (in real time) to identify the artifact. Each artifact will have related multi-media information including videos, audio and photos to augment the museum learning experience.
2. Learn about museum's events: The event calendar will include Burke special events and activities. Users will have the ability to favorite events to find later.
3. Support the museum with donations: The donation system within the application will give visitors a chance to donate to the Burke upon leaving. The donation system will also give information about where donation money goes/what it funds.
4. Give feedback on their experience: Upon leaving the museum, visitors can fill out a satisfaction survey about their experience.
Phase 2: Conceptual Design
In this portion of the project, we focused on completing comparator analysis, storyboards and user flows to determine: how could museum visitors use MuSee? From that list of features - how would those features work together?
After determining our initial users - our team worked together to draw storyboards to visualize key scenarios they would encounter at the Burke Museum.